Legal

Terms of Service

Effective: October 3, 2026  ·  Rock Industrial Solutions Limited

These Terms of Service ("Terms") govern your access to and use of the RISL Living Competency System, including the training refresher platform, competency examinations, and Certificates of Completion issued by Rock Industrial Solutions Limited ("RISL", "we", "us"). By subscribing or accessing any part of the platform, you agree to these Terms.

1. Service Description

The RISL Living Competency System is a refresher and readiness-preparation platform covering trade subject areas and the CMRT. Each enrolment provides one worker with 30 days of access to study material and the competency examination for the registered subject area. The platform is not a formal accreditation body and does not replace official Red Seal interprovincial examinations or SMRP credentialing processes.

2. Enrolment and Access

Access is worker-specific. Each enrolment is registered to a single individual for a single subject area. Sharing access credentials or transferring an enrolment to another individual is not permitted. Access activates immediately upon successful payment and expires 30 days from the activation date.

3. Payment and Billing

Each enrolment is a one-time payment of $49.95 CAD per worker per subject area for 30 days of access. No plans, subscriptions, discounts or promotional codes apply. Payment is processed securely via Stripe. All prices are in Canadian dollars and exclude applicable taxes. By providing payment information, you authorise RISL to charge the applicable fees.

4. Refund Policy

Given the digital and immediately accessible nature of the platform, refunds are not available once access has been activated. If you experience a technical failure that prevented access through no fault of your own, contact us at darryl.m@rockindustrialsolutions.com within 48 hours of the issue and we will investigate and resolve it.

5. Certificates of Completion

Workers who pass the RISL competency assessment in Exam Mode (90% or above for trade subject areas; 95% or above for the CMRT) receive a Certificate of Completion. A Certificate of Completion confirms completion of a RISL refresher and readiness assessment on the date shown. It is not a trade certification, licence or Certificate of Qualification, and it is not issued by, endorsed by, or equivalent to any certificate from the Red Seal Program, SMRP or SMRPCO, any provincial or territorial apprenticeship or licensing authority, or any regulatory body. The name shown on the certificate is the name entered by the candidate. RISL recommends a refresher within 2 years. Results below the pass gate do not produce a certificate.

Training access is worker-specific and not transferable. When an employer purchases the training, the access belongs to that employer's enrolment and does not move with the worker to another employer. The Certificate of Completion records the worker's result; the worker and the purchasing employer may each keep a copy.

6. Intellectual Property

All platform content, question banks, examination materials, certificates, and proprietary methodologies are the intellectual property of Rock Industrial Solutions Limited. No content may be reproduced, distributed, copied, or transmitted in any form without prior written consent from RISL. Workers and purchasing employers may keep and present a copy of a Certificate of Completion as a record of the result.

7. Acceptable Use

8. Limitation of Liability

RISL provides the platform on an "as available" basis. We do not warrant that the platform will be uninterrupted or error-free at all times. To the maximum extent permitted by applicable law, RISL's total liability to any user shall not exceed the amount paid for the specific enrolment giving rise to the claim. RISL is not liable for any employment decisions, regulatory outcomes, or professional consequences arising from use of platform results or certificates.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

10. Modifications

RISL reserves the right to modify these Terms at any time. Material changes will be communicated via email to active subscribers. Continued use of the platform after notice constitutes acceptance of the revised Terms.

11. Contact

Questions regarding these Terms should be directed to:
Rock Industrial Solutions Limited
darryl.m@rockindustrialsolutions.com
info@rockindustrialsolutions.com

Rock Industrial Solutions Limited